Common problem
2022-10-25
Common problem
1. Can I have a sample order for led light?
A: Yes, Sample order is acceptable to check quality. Mixed samples are acceptable as well .
2. What about the lead time?
A:Sample:order:eds 1-5 days,bulk order: 1-2 weeks
3.What certification do you have ?
A: CE RoHS, CCC, ISO9001
4: Lights can be customized ?
Yes,please inform us your requirements for lights formally, we will quote you final price accroding to your requirements.
5: How to deal with the faulty?
During the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
1. Can I have a sample order for led light?
A: Yes, Sample order is acceptable to check quality. Mixed samples are acceptable as well .
2. What about the lead time?
A:Sample:order:eds 1-5 days,bulk order: 1-2 weeks
3.What certification do you have ?
A: CE RoHS, CCC, ISO9001
4: Lights can be customized ?
Yes,please inform us your requirements for lights formally, we will quote you final price accroding to your requirements.
5: How to deal with the faulty?
During the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
